VISIT OUR
STORE IN KARACHI
Shop No G49
OPP Merewether Tower
Jalani Center Karachi
FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product shown in the picture. All images on our website are of the actual items we offer. However, please note that slight variations in color may occur due to lighting or screen settings.
Once your order is confirmed, a digital sales receipt is automatically sent to your registered email address.
You can also view or download your receipt anytime by logging in to your account and visiting the “My Orders” or “Order History” section.
If you checked out as a guest, please check your email inbox (and spam folder) for the receipt or contact our support team for assistance.
All sales are final. We do not accept returns or exchanges once an order has been delivered.
Please review your order carefully before completing the purchase.
In case you receive a defective or incorrect item, please contact our Customer Support team within 24 hours of delivery, and we’ll assist you with a replacement or repair (if applicable).
We try our best to restock popular items whenever possible. If a product is marked as “Out of Stock,” it may be restocked soon depending on availability from our suppliers.
You can click the “Notify Me” button (if available) or check back later to see if the item is back in stock.
For specific inquiries, feel free to contact our Customer Support team with the product name or model number.
We currently ship orders nationwide across Pakistan (or your target country). All deliveries are made to the address you provide at checkout.
Please make sure your shipping details — including your full address and contact number — are correct to avoid any delays.
At the moment, we do not offer international shipping, but we’re working to expand our delivery network soon.
INFINIX